Terms of Use

Our Terms and Conditions were last updated on February 20, 2026.

Please read these terms and conditions carefully before using Our Service.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• "Affiliate" means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• "Account" means a unique account created for You to access our Service or parts of our Service.
• "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Organice Group of Companies Inc.
• "Country" refers to Canada.
• "Content" refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You.
• "Device" means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• "Feedback" means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
• "Service" refers to the Website.
• "Website" refers to Organice Group of Companies Inc., accessible from https://www.organicegroupofcompanies.org
• "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Please read Our Privacy Policy carefully before using Our Service.

Eligibility and User Accounts

You represent and warrant that you are at least 18 years of age. When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account.

You are responsible for:

• Safeguarding the password that You use to access the Service
• Any activities or actions under Your password
• Maintaining and promptly updating your account information
• Maintaining the confidentiality of your login credentials
• All use of your account and for any actions that take place through your account

Prohibited Uses

You agree not to use the Service for any unlawful purpose or in any way that violates local, state, national, or international laws. Prohibited uses include but are not limited to:

• Criminal activities
• Malicious, fraudulent, or illegal purposes
• Infringement of intellectual property rights
• Defamatory, harassing, abusive, or threatening use
• Distribution of unauthorized spam
• Transmission of viruses, malware, or other destructive code
• Gathering or transmitting personal information without consent
• Interference with service functionality or security features

Telecommunications Compliance and User Responsibility

If you use our Service for any telecommunications activities, including but not limited to voice calls, automated calling, or telemarketing, you are solely responsible for:

• Compliance with all applicable telecommunications laws and regulations, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and similar laws
• Maintaining and honoring Do Not Call (DNC) registry requirements
• Obtaining all required consents and providing proper disclosures for recording calls
• Ensuring compliance with all local, state, federal, and international telecommunications regulations

You acknowledge that violations of telecommunications laws can result in significant penalties and agree to indemnify the Company for any claims, fines, or damages arising from your use of the Service.

Call Recording and Data Collection

The Service may record voice calls and conversations. Unless you explicitly opt out through your account settings, we may:

• Record calls made through our Service
• Use de-identified call data to improve our AI models and Service functionality
• Analyze conversation patterns and performance metrics

You remain solely responsible for:

• Obtaining all required consents from call participants before recording
• Providing proper legal disclosures about recording activities
• Compliance with all applicable privacy and recording laws in your jurisdiction

Content and Intellectual Property Rights

You retain ownership of any content, data, or information you input into the Service ("User Content"). However:

• AI-Generated Content: All outputs, responses, and content generated by our AI models ("AI Content") remain the property of the Company. You receive a non-exclusive, non-transferable license to use AI Content solely for your intended business purposes.
• You may not use AI Content to train competing AI models, reverse engineer our AI technology, or create derivative AI models or competing services.

Content Backups

Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data. You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

Intellectual Property Infringement

We respect the intellectual property rights of others. If You are a copyright owner and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement, You must submit Your notice in writing via email to support@organicegroupofcompanies.org and include a detailed description of the alleged infringement.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws of both Canada and foreign countries.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately.

Subscription and Payment Terms

• All subscriptions automatically renew at the end of each billing cycle unless cancelled before renewal
• You must cancel at least 24 hours before your next billing date to avoid charges
• All fees are generally non-refundable, except as required by applicable law
• Price changes will be communicated with at least 30 days' notice

Indemnification

You agree to fully indemnify, defend, and hold harmless the Company from and against any and all claims, damages, liabilities, losses, costs, and expenses that arise out of or result from (i) your use or misuse of the Service, (ii) your violation of these Terms, and (iii) your violation of any rights of another.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

The Service is provided "AS IS" and "AS AVAILABLE" without any warranties. We specifically disclaim responsibility for service interruptions, call failures, technical malfunctions, data loss, compliance with telecommunications or privacy laws, accuracy or reliability of AI-generated content, and business losses due to Service unavailability.

Our total liability to you shall not exceed the amount you paid for the Service in the 12 months preceding the claim, or $100 if you haven't paid anything.

MISSION-CRITICAL DISCLAIMER: This Service is not intended for mission-critical, safety-sensitive, or emergency use applications.

Governing Law

The laws of Canada and the Province of Ontario, excluding their conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Service may also be subject to other local, provincial, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Mandatory Dispute Resolution

• No Class Actions: You agree that disputes must be resolved on an individual basis. You waive any right to participate in class action lawsuits or class-wide arbitration.
• Governing Law and Jurisdiction: These Terms shall be governed and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any legal proceedings must be brought exclusively in the courts located in Ontario, Canada.
• Informal Resolution: Before initiating formal proceedings, you agree to first attempt informal resolution by contacting us at support@organicegroupofcompanies.org.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: